搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Tried 4X install unsuccessfully. Install interrupted - proceed to fix, then a box that the shortcut can't be found. Multiple attempts not successful

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 John99

more options

Tried numerous times to install but each time the install is interrupted; fixed that by clicking on install again. Install is then completed, except I get a sign that they cannot find the Firefox shortcut. Then the system continues to look for the shortcut for a long time - I then go back to the downloaded file to find exe file but it is not there. What do I have to do to get this program installed?

Tried numerous times to install but each time the install is interrupted; fixed that by clicking on install again. Install is then completed, except I get a sign that they cannot find the Firefox shortcut. Then the system continues to look for the shortcut for a long time - I then go back to the downloaded file to find exe file but it is not there. What do I have to do to get this program installed?

所有回覆 (1)

more options

Make sure it is an official download & do not try 64bit options. Use getfirefox.com and follow instructions at