profile is missing on install
When I tried to use firfox, received error that profile was missing or unavailable, -- I uninstalled and downloaded again and attempted to reinstall, still received same error
Tried to create a new profile using profile manager, when I start the process, same error again
What else to do ???
所有回覆 (2)
Hello afzski, any luck if you rename the profiles.ini file to profiles.iniOLD, to force firefox to create a new profile ?
The profiles.ini file is inside the "Firefox" folder in the profile folder path.
thank you
由 ideato 於 修改
You need to locate the profiles.ini file and delete this file or use the Profile Manager to create a new profile.
See:
- https://support.mozilla.org/kb/how-run-firefox-when-profile-missing-inaccessible
- http://kb.mozillazine.org/Recovering_a_missing_profile
This issue is caused by a problem with the profiles.ini file or with permissions/ownership of involved folders/files.
You can use one of these to make Firefox create a new default profile or recover an existing profile:
- Delete the profiles.ini file to make Firefox create a new (default) profile
- Use the Profile Manager to create a new profile
If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
https://support.mozilla.org/kb/Managing+profiles
You should find the profiles.ini file in this hidden location:
- Windows: %AppData%\Mozilla\Firefox\
*C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ - Mac: *~/Library/Application Support/Firefox/
- Linux: *~/.mozilla/firefox/
If clearing the profiles.ini file isn't working then also check the location of the cache files.
- Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
- Mac: *~/Library/Caches/Firefox/Profiles/
- Linux:*~/.cache/mozilla/firefox/
You can also try to rename/delete the Mozilla\Firefox\ folder in both above mentioned locations (main, cache).