How do I get rid of the banner with "search the web..." across the top of my screen?
I have the banner and search box across the top of my screen during Internet linkup, and also on my desktop. This reduces the available surface area for my screen. I do not need it, and would like to dispose of it. How do I do that?
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It's not part of any browser, it's a third party program you need to remove. I suggest proceeding as follows:
(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help surface undisclosed/unnoticed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.
(2) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.
Can you attach a screenshot?
- https://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot
- make sure you do not exceed the maximum size of 1 MB