Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

One computer very slow connecting

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Wayne Mery

jMac
jMac
more options

I've had this problem for a long time. On my main computer, Thunderbird is usually very slow connecting to the Comcast email server. It typically takes about 40 seconds to connect to start downloading messages and about 30 seconds to connect to upload. Sometimes it connects without the long wait. I have a backup computer with Thunderbird, and it connects right away.

The computer that works well uses Windows Defender. The slow one (my main computer) uses BitDefender, but I used to use Kaspersky. Both use 64-bit Windows 10 home.

What can be causing this slowdown, or how can it be fixed?

I've had this problem for a long time. On my main computer, Thunderbird is usually very slow connecting to the Comcast email server. It typically takes about 40 seconds to connect to start downloading messages and about 30 seconds to connect to upload. Sometimes it connects without the long wait. I have a backup computer with Thunderbird, and it connects right away. The computer that works well uses Windows Defender. The slow one (my main computer) uses BitDefender, but I used to use Kaspersky. Both use 64-bit Windows 10 home. What can be causing this slowdown, or how can it be fixed?

所有回覆 (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?