搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Aetna.com & CapitalOne.com won't work (completely) with Firefox and MacBook. Help!

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 jackmaurer

more options

Using Firefox on a MacBook. On Aetna, I can login properjy, but can go no further. On CapitalOne, I can login. The next page offers two accounts. One works fine. The other just shows a circje symbol that goes round, and round, and round, and ... Help!

Using Firefox on a MacBook. On Aetna, I can login properjy, but can go no further. On CapitalOne, I can login. The next page offers two accounts. One works fine. The other just shows a circje symbol that goes round, and round, and round, and ... Help!

被選擇的解決方法

Adblock Plus might be a issue, please try  : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

If yes : please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

Adblock Plus might be a issue, please try  : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

If yes : please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

more options

THANK YOU! Jack Maurer