搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

All downloads fail after 69.0.2 update

more options

Downloading files worked fine before this update.

Downloading files worked fine before this update.

被選擇的解決方法

Note that Firefox 69.0.3 has been released that should have a fix for this issue.

從原來的回覆中察看解決方案 👍 0

所有回覆 (5)

more options

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

more options

FredMcD said

philipp said
hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

It is not, and if it was I don't see how that would be an issue if the previous version worked. Anyway I hope this is fixed soon.

more options

killingxray0 said

It is not, and if it was I don't see how that would be an issue if the previous version worked.

Firefox 69.0.2 has new code related to Windows 10 content restrictions / parental controls; it works differently than all previous versions. Could you check Microsoft's help article linked in the following article:

Unable to download files in Windows 10 when Parental Controls are on

more options

選擇的解決方法

Note that Firefox 69.0.3 has been released that should have a fix for this issue.

more options

jscher2000 said

killingxray0 said
Firefox 69.0.2 has new code related to Windows 10 content restrictions / parental controls; it works differently than all previous versions. Could you check Microsoft's help article linked in the following article: Unable to download files in Windows 10 when Parental Controls are on

cor-el said

Note that Firefox 69.0.3 has been released that should have a fix for this issue.

The new update fixed the problem, thanks for the answers.