搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Not opening email links in Microsoft Dynamics 365 (https://crm.dynamics.com)

  • 2 回覆
  • 1 有這個問題
  • 34 次檢視
  • 最近回覆由 ivanb1

more options

Tested on chrome: working

Tested on IE: working

Tested a "mailto" link (https://www.scottseverance.us/mailto.html) on firefox, it opens up outlook\email app this way.

Tried setting the "Mail" app as the default email application: not working

Refreshed\reset firefox: won't work.

Restarted computer: won't work.

Reinstalled firefox after manually deleting all %appdata% folders related to firefox: still won't work.

Completely obliterated and reinstalled firefox: not working

Tested in Firefox Safe mode: not working

Tested on another profile on the same computer: not working

->Tested on another computer: WORKING

Can anyone help please?

Thank you!

Tested on chrome: working Tested on IE: working Tested a "mailto" link (https://www.scottseverance.us/mailto.html) on firefox, it opens up outlook\email app this way. Tried setting the "Mail" app as the default email application: not working Refreshed\reset firefox: won't work. Restarted computer: won't work. Reinstalled firefox after manually deleting all %appdata% folders related to firefox: still won't work. Completely obliterated and reinstalled firefox: not working Tested in Firefox Safe mode: not working Tested on another profile on the same computer: not working ->Tested on another computer: WORKING Can anyone help please? Thank you!
附加的畫面擷圖

由 ivanb1 於 修改

所有回覆 (2)

more options

I'm a little puzzled by your screenshot. When you hover the mailto link it gives you that enormous URL, but only on the computer with the problem, not on the other system? Is that a link to edit the email address, or something else?

more options

jscher2000 said

I'm a little puzzled by your screenshot. When you hover the mailto link it gives you that enormous URL, but only on the computer with the problem, not on the other system? Is that a link to edit the email address, or something else?

Greetings,

The URL is the same on all systems, and it's purpose is to open up the email client (outlook) to send an email. This works fine on one system, but not on the other.

Thanks for the input.