interface not clickable, can write on address bar but useless, even on safe mode after reinstall with default settings
Hello, I have a problem with Firefox: buttons aren't working anymore. I can't even close the window with the X button in the upper left corner of the window. If I click on the 3 bars menu button, the cascade menu opens but none of the options seem to work. I can click and write on the address bar but when I press <enter> it does nothing. I tried to drag some links from the desktop too, same result... Every help would be appretiated... Luca.
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Try using the Firefox SafeMode feature to troubleshoot that issue.
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Then let us know if that solve the issue.
No, SafeMode doesn't help... neither reinstalling with default settings...
None? :(
None had this problem too? none can help me to solve it?
luca.trnky said
No, SafeMode doesn't help... neither reinstalling with default settings...
Did you create a new Profile to achieve "default settings"?
Reinstalling Firefox alone and maybe even doing a Profile Refresh may not achieve 100% "default settings".
Did you do a clean reinstall and deleted the Firefox program folder ?
Reinstall Firefox