搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Audio is not working properly

  • 3 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 jonzn4SUSE

more options

Hello,

First to clarify, this is a Firefox issue, because every other browser does not have the same issue.

I've tried audios from different websites such as spotify, twitch, instagram, youtube, facebook, netflix, amazon prime.... And the audio are failling, There is audio in the video but it is like when your internet is pretty bad and the audio is not working properly.

I've tried removing all addons, clearing the entire cache and cookier - re-installing firefox. none of the above worked.

Hello, First to clarify, this is a Firefox issue, because every other browser does not have the same issue. I've tried audios from different websites such as spotify, twitch, instagram, youtube, facebook, netflix, amazon prime.... And the audio are failling, There is audio in the video but it is like when your internet is pretty bad and the audio is not working properly. I've tried removing all addons, clearing the entire cache and cookier - re-installing firefox. none of the above worked.

所有回覆 (3)

more options

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

What security software are you running? How is the audio from a local file? see screenshot

由 jonzn4SUSE 於 修改

more options

I had occasional audio issues in Windows 10 with VIA.

The way I resolved it was to open Windows Task Manager click on the Services tab right-click on Audiosrv and select Restart

Hope it helps

more options

Cool. Mark your answer as resolved. ;-))