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getting into my TB account

bossvintage
bossvintage
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All of a sudden my account was asking me to login to get access to TB emails. Tried to login and couldn't. Checked the settings etc. Tried to change incoming and outgoing settings and still can't get in?? This has been very crazy so now don't know what to do to start over and reset my email. Any help would be great.

All of a sudden my account was asking me to login to get access to TB emails. Tried to login and couldn't. Checked the settings etc. Tried to change incoming and outgoing settings and still can't get in?? This has been very crazy so now don't know what to do to start over and reset my email. Any help would be great.

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Roland Tanglao
Roland Tanglao
  • Moderator
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Hi bossvintage

Please try Thunderbird Troubleshoot Mode: https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

If that fixes the issue please let us know!

If it doesn't, please provide the following troubleshooting details to help us help you: Please let us know what version of Thunderbird you are using, your operating system e.g. Windows 11 and your email provider e.g. gmail, what 3rd party software like add-ons, anti-virus or firewalls you are using

Cheers! ..Roland