We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Embedded Images inserted in Yahoo are not shown when reading the message in Thunderbird, but are put as attachment

  • 6 回覆
  • 0 有這個問題
  • 2 次檢視
  • 最近回覆由 mvidalinc

mvidalinc
mvidalinc
more options

Hello,

As I said in the title, embedded Images inserted in a message body (using Yahoo webmail) are not shown in the message when I read it in Thunderbird, but are displayed as attachment files.

If I open the same message in Gmail or Roundcube, no problem : the inline images are displayed inside the message body.

I use embedded images a lot help customers, but with the images in attachment, they don't understand anything.

Please help.

Hello, As I said in the title, embedded Images inserted in a message body (using Yahoo webmail) are not shown in the message when I read it in Thunderbird, but are displayed as attachment files. If I open the same message in Gmail or Roundcube, no problem : the inline images are displayed inside the message body. I use embedded images a lot help customers, but with the images in attachment, they don't understand anything. Please help.
附加的畫面擷圖

所有回覆 (6)

david
david
  • Top 10 Contributor
more options

That normally happens when TB is set to view messages in plain text.

mvidalinc
mvidalinc 提出問題者
more options

david said
That normally happens when TB is set to view messages in plain text.

Thank you but for me it's not the case.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is there an attachment named winmail.dat when viewed with TB?

mvidalinc
mvidalinc 提出問題者
more options

sfhowes said
Is there an attachment named winmail.dat when viewed with TB?

Not at all, only the inline images are displayed as attachment. Nothing else.

sfhowes
sfhowes
  • Top 10 Contributor
more options

I composed a message in AOL webmail (based on Yahoo mail) with an image copied into the message body, and sent it to an account in TB. As you found, the image in the received message is not embedded in the body, but is included as an attachment. I think this is due to the limitations of the AOL/Yahoo message composer - it is not a complete html editor.

I think the only workaround is to send from the Yahoo account set up in TB, not Yahoo webmail, or send from a different webmail account.

mvidalinc
mvidalinc 提出問題者
more options

sfhowes said
I composed a message in AOL webmail (based on Yahoo mail) with an image copied into the message body, and sent it to an account in TB. As you found, the image in the received message is not embedded in the body, but is included as an attachment. I think this is due to the limitations of the AOL/Yahoo message composer - it is not a complete html editor. I think the only workaround is to send from the Yahoo account set up in TB, not Yahoo webmail, or send from a different webmail account.

I think you are right. I will test sending from the Yahoo account set up in TB.

Thank you.