We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

can't get version 120

  • 3 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 James

more options

my PC is Windows 10 Home but firefox won't update to version 120,,keeps showing Windows 8 ...how do i update ?

my PC is Windows 10 Home but firefox won't update to version 120,,keeps showing Windows 8 ...how do i update ?

所有回覆 (3)

more options
more options

It's possible that Firefox is set to run in backwards compatibility mode for Windows 8 or 8.1. In that mode, Windows emulates the old OS and Firefox doesn't know your true OS.

To check on that setting, right-click your Firefox desktop shortcut, click Properties, then click the Compatibility tab. For best results, un-check everything on the tab so Firefox run with default Windows 10 settings.

But... your Firefox reports that it is on the Extended Support Release track. I'm not sure how to easily switch back to the standard release track (running the regular installer may create a separate, parallel installation).

more options

This is your useragent used to post this thread. Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

The NT 6.2 is Windows 8 as NT 6.3 is 8.1

Windows 7, 8, 8.1 users are being served the Fx 115 ESR in order to still get security and stability fixes till Sept 2024. When you downloaded Firefox from a mozilla.org page, it thought you were on Windows 8 due to the useragent.

I agree with above that you may likely be running Firefox in Windows 8 compatibility mode for some reason vs having a modified ueragent.