搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

failure to download folders

  • 5 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 david

more options

I added a new email account to my existing Thunderbird running other email accounts and it only loaded the Inbox from the newly added account and none of the other folders and sub-folders. What did I do wrong or not do? Grateful for any help please. Full disclosure - I had had the newly added account on this Thunderbird before but it had a load of ghost folders and was missing many others, so I removed the account (under Account settings) and then re-Added it.

I added a new email account to my existing Thunderbird running other email accounts and it only loaded the Inbox from the newly added account and none of the other folders and sub-folders. What did I do wrong or not do? Grateful for any help please. Full disclosure - I had had the newly added account on this Thunderbird before but it had a load of ghost folders and was missing many others, so I removed the account (under Account settings) and then re-Added it.

所有回覆 (5)

more options

If the account is POP, those folders will not appear.

more options

It's IMAP, that's why the Inbox appeared, I guess

more options

Ok, if IMAP, my suggestion is to highlight the account, rightclick, select 'subscribe' and see if the desired folders appear.

more options

Thanks, David, but that too failed. When I selected Subscribe there was a box called Folder List but it was empty. I also tried Refresh on that same screen but nothing happened there either. BUT ... ... thanks to you showing me more of my way around, I found an Update and Restart Thunderbird button on the Settings tab, and hey presto! I'm all good, and very relieved. Thanks for your willingness to help, much appreciated! Best / Maurice

more options

I'm pleased that all is well. If you're happy, please mark this thread solved and pour a glass of wine (or two...) to celebrate. :)