Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Master password reset required every restart

  • 2 回覆
  • 1 有這個問題
  • 最近回覆由 shane35

more options

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

被選擇的解決方法

that sounds super annoying—sorry you're dealing with it! A few things you could try: clear your profile data or create a new one in case there’s a corrupted setting, check for conflicts if you’re using both Firefox’s password manager and a third-party one, and make sure to fully reinstall Firefox, including removing the profile folder.

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

that sounds super annoying—sorry you're dealing with it! A few things you could try: clear your profile data or create a new one in case there’s a corrupted setting, check for conflicts if you’re using both Firefox’s password manager and a third-party one, and make sure to fully reinstall Firefox, including removing the profile folder.

有幫助嗎?

more options

I did all the things again, but your comment got me thinking that I should uninstall firefox developer edition too. So I did that and did a system search for all files with firefox in the name and deleted those as well. Now it seem to be working!

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題