We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

unable to use firefox

  • 4 回覆
  • 90 有這個問題
  • 1 次檢視
  • 最近回覆由 TBellon

more options

hi, this is a long story, it began when i updated firefox very recently and my google toolbar went missing, i could not unistall it then re install, it just wasn't working. so i found help online which guided me through a process of deleting and copying my firfox profile. very complecated stuff i have never done before. well i did it and .... i kept getting the message that "firefox is already running, please close firefox before opening" every time i tried starting it up, despite the face no windows were open. anyway i uninstalled it, the re installed it and..the same problem. keep telling me that firefow can't open as it's already running. sadly i am now using safari.. can any one help me get firefox up and running again? i would be eternally grateful!!!!!

hi, this is a long story, it began when i updated firefox very recently and my google toolbar went missing, i could not unistall it then re install, it just wasn't working. so i found help online which guided me through a process of deleting and copying my firfox profile. very complecated stuff i have never done before. well i did it and .... i kept getting the message that "firefox is already running, please close firefox before opening" every time i tried starting it up, despite the face no windows were open. anyway i uninstalled it, the re installed it and..the same problem. keep telling me that firefow can't open as it's already running. sadly i am now using safari.. can any one help me get firefox up and running again? i would be eternally grateful!!!!!

被選擇的解決方法

Did you delete the Firefox Profile Folder ?

If you did then make sure that you delete the file profiles.ini as well to make Firefox create a new default profile.

從原來的回覆中察看解決方案 👍 3

所有回覆 (4)

more options

選擇的解決方法

Did you delete the Firefox Profile Folder ?

If you did then make sure that you delete the file profiles.ini as well to make Firefox create a new default profile.

more options

brilliant! all fixed downloaded firefox again and it's all up and running and got google toolbar back! thanks for you help!!

more options

What about Mac users? here is a dump of my firefox report ( Google toolbar issues without any clue) http://www.evernote.com/pub/baragraphe/shared Thanks in advance for your replies. Hoping I will be able to come back here again :(

more options

I was unable to start Firefox. I would click on it and.....NOTHING. This was my fix:

Open Safari and Use Network Diagnostics.

Everything popped right up! Good luck, hope this works for you as well.

由 TBellon 於 修改