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After installing Firefox 4 I continually get a popup telling me to restart computer to complete installation. I have, but still get message each time I attempt opening Firefox. How do I fix that?)

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  • 最近回覆由 jacreigh

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I have tried to uninstall firefox 4 and it will not uninstall. The same popup message appears when "uninstall" is selected. How do I get ride of this junk.

I have tried to uninstall firefox 4 and it will not uninstall. The same popup message appears when "uninstall" is selected. How do I get ride of this junk.

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Try doing it this way.

  1. Use IE8 to download a fresh copy of Firefox from Download Firefox 4.0 and save it to your desktop.
  2. Go to Add/Remove Programs and remove Mozilla Firefox choosing to keep your bookmarks, customizations etc.
  3. Reboot and then delete Mozilla Firefox folder at this location: C:\Programs Files\Mozilla Firefox.
  4. Finally, run the installation file you downloaded to your desktop earlier.
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Of course, is better to scan the computer with Malwarebytes' Anti Malware and SUPERAntispyare, then clean it with CCleaner and finally install FF4.0.

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Contrary to what cloverleaf is suggesting, I would refrain from using a registry cleaner (CCleaner) at this troubleshooting stage: you may do more harm than good.

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Thanks, all, for your help. I went to the Program files on the OS and deleted it from there. Then deleted it from the control panel software list. It is finally gone. I have already had my fill of register cleaners. Microsoft says they are snake oil. Anyway, Mozilla is gone and when I download it will be to my desktop. // JC