搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I'm unable to update Firefox. operation can't be completed because you don't have permission to access some of the items. I own the computer, why would I not have permission? This has happened other times and I don't know what it means.

  • 1 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

I just wanted to update firefox and it won't let me. I drag the icon into applications, then a window ask me if I want to replace older version. I click yes and the window mentioned above appears. I purchased this computer new, I'm the only owner. Why would I not give myself permission to do something on my own computer.

I just wanted to update firefox and it won't let me. I drag the icon into applications, then a window ask me if I want to replace older version. I click yes and the window mentioned above appears. I purchased this computer new, I'm the only owner. Why would I not give myself permission to do something on my own computer.

所有回覆 (1)

more options

If you get an error message that you do not have sufficient permissions or have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.