搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

when i try to google a website, i get a stopped message and then says done and i can't access the web

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Hasan

more options

Lately, and often, when I try to Google a site from the upper right hand corner of my computer screen, I get a "loading" message in my tab, then a "done" message in the lower left hand corner of the computer screen, but no I am not able to access the web, no matter how often I refresh the screen. If I quit firefox and try again, it usually works.

Lately, and often, when I try to Google a site from the upper right hand corner of my computer screen, I get a "loading" message in my tab, then a "done" message in the lower left hand corner of the computer screen, but no I am not able to access the web, no matter how often I refresh the screen. If I quit firefox and try again, it usually works.

所有回覆 (1)

more options

Clear Cookies & Cache

https://support.mozilla.com/en-US/kb/Template:clearCookiesCache

Clear the Network Cache

https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache

You can also try to reload the web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

If above solution does not help, see this:

Firefox never finishes loading certain websites

https://support.mozilla.com/en-US/kb/Firefox%20never%20finishes%20loading%20certain%20websites

Check and tell if its working.