We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox crashes

  • 1 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 knorretje

gokulnarne
gokulnarne
more options

When ever try to open a Mozilla Firefox v 7.0.1 its keeps on crashing also tried in safemode but no luck. Following are the details for the crash: AdapterDeviceID: 2a02 AdapterVendorID: 8086 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1 AvailableVirtualMemory: 2022694912 BuildID: 20110928134238 CrashTime: 1319555351 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1319462332 Notes: Cisco VPN AdapterVendorID: 8086, AdapterDeviceID: 2a02, AdapterDriverVersion: 6.14.10.4926 D3D10 Layers? D3D10 Layers-

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 79 StartupTime: 1319555350 SystemMemoryUsePercentage: 50 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: jar:file:///C:/Program%20Files/Mozilla%20Firefox/omni.jar!/chrome/browser/content/browser/aboutHome.xhtml Vendor: Mozilla Version: 7.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : 

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
RSVP UDP Service Provider : 6 : 2 :  
RSVP TCP Service Provider : 6 : 1 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A0936B52-8E3B-47C5-808A-665CEBBF66BF}] SEQPACKET 13 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{A0936B52-8E3B-47C5-808A-665CEBBF66BF}] DATAGRAM 13 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6DB737D5-B542-4664-AB71-5D5028018703}] SEQPACKET 11 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6DB737D5-B542-4664-AB71-5D5028018703}] DATAGRAM 11 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6E347DF7-D64A-4D5E-879C-B2C62FE30EF9}] SEQPACKET 10 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6E347DF7-D64A-4D5E-879C-B2C62FE30EF9}] DATAGRAM 10 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7FA569EC-E81A-4475-8A20-447A7C267FE9}] SEQPACKET 9 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7FA569EC-E81A-4475-8A20-447A7C267FE9}] DATAGRAM 9 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E8CAC1C2-B543-4A79-BCA5-7E297234C7B4}] SEQPACKET 12 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{E8CAC1C2-B543-4A79-BCA5-7E297234C7B4}] DATAGRAM 12 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{80D899E6-1876-4E50-A69D-791377869583}] SEQPACKET 5 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{80D899E6-1876-4E50-A69D-791377869583}] DATAGRAM 5 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{086CE661-017D-4E1F-8620-EF3B4C0EBE3A}] SEQPACKET 8 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{086CE661-017D-4E1F-8620-EF3B4C0EBE3A}] DATAGRAM 8 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DBFDDBBF-ABF5-496F-95A3-6CDBC4D9B80C}] SEQPACKET 4 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DBFDDBBF-ABF5-496F-95A3-6CDBC4D9B80C}] DATAGRAM 4 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{31B394EA-753B-4681-BF40-0509DC7F30E1}] SEQPACKET 3 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{31B394EA-753B-4681-BF40-0509DC7F30E1}] DATAGRAM 3 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0508DC4E-709A-4712-8F4F-8D73DC5E4940}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0508DC4E-709A-4712-8F4F-8D73DC5E4940}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EA219350-B25F-4304-B0A7-CA6C15D25C3F}] SEQPACKET 1 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EA219350-B25F-4304-B0A7-CA6C15D25C3F}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8FB8631-14EB-4BD0-9EBA-74664FE3AF1E}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8FB8631-14EB-4BD0-9EBA-74664FE3AF1E}] DATAGRAM 2 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FAFB5D6B-91EA-45A6-BD27-B94B9D224065}] SEQPACKET 6 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FAFB5D6B-91EA-45A6-BD27-B94B9D224065}] DATAGRAM 6 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{34CB6AF1-6359-45A6-95DB-CB4F18658635}] SEQPACKET 7 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{34CB6AF1-6359-45A6-95DB-CB4F18658635}] DATAGRAM 7 : 2 : 2 :

This report also contains technical information about the state of the application when it crashed.

When ever try to open a Mozilla Firefox v 7.0.1 its keeps on crashing also tried in safemode but no luck. Following are the details for the crash: AdapterDeviceID: 2a02 AdapterVendorID: 8086 Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1 AvailableVirtualMemory: 2022694912 BuildID: 20110928134238 CrashTime: 1319555351 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1319462332 Notes: Cisco VPN AdapterVendorID: 8086, AdapterDeviceID: 2a02, AdapterDriverVersion: 6.14.10.4926 D3D10 Layers? D3D10 Layers- ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 79 StartupTime: 1319555350 SystemMemoryUsePercentage: 50 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: jar:file:///C:/Program%20Files/Mozilla%20Firefox/omni.jar!/chrome/browser/content/browser/aboutHome.xhtml Vendor: Mozilla Version: 7.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : RSVP UDP Service Provider : 6 : 2 : RSVP TCP Service Provider : 6 : 1 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{A0936B52-8E3B-47C5-808A-665CEBBF66BF}] SEQPACKET 13 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{A0936B52-8E3B-47C5-808A-665CEBBF66BF}] DATAGRAM 13 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{6DB737D5-B542-4664-AB71-5D5028018703}] SEQPACKET 11 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{6DB737D5-B542-4664-AB71-5D5028018703}] DATAGRAM 11 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{6E347DF7-D64A-4D5E-879C-B2C62FE30EF9}] SEQPACKET 10 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{6E347DF7-D64A-4D5E-879C-B2C62FE30EF9}] DATAGRAM 10 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{7FA569EC-E81A-4475-8A20-447A7C267FE9}] SEQPACKET 9 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{7FA569EC-E81A-4475-8A20-447A7C267FE9}] DATAGRAM 9 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{E8CAC1C2-B543-4A79-BCA5-7E297234C7B4}] SEQPACKET 12 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{E8CAC1C2-B543-4A79-BCA5-7E297234C7B4}] DATAGRAM 12 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{80D899E6-1876-4E50-A69D-791377869583}] SEQPACKET 5 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{80D899E6-1876-4E50-A69D-791377869583}] DATAGRAM 5 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{086CE661-017D-4E1F-8620-EF3B4C0EBE3A}] SEQPACKET 8 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{086CE661-017D-4E1F-8620-EF3B4C0EBE3A}] DATAGRAM 8 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{DBFDDBBF-ABF5-496F-95A3-6CDBC4D9B80C}] SEQPACKET 4 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{DBFDDBBF-ABF5-496F-95A3-6CDBC4D9B80C}] DATAGRAM 4 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{31B394EA-753B-4681-BF40-0509DC7F30E1}] SEQPACKET 3 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{31B394EA-753B-4681-BF40-0509DC7F30E1}] DATAGRAM 3 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{0508DC4E-709A-4712-8F4F-8D73DC5E4940}] SEQPACKET 0 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{0508DC4E-709A-4712-8F4F-8D73DC5E4940}] DATAGRAM 0 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{EA219350-B25F-4304-B0A7-CA6C15D25C3F}] SEQPACKET 1 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{EA219350-B25F-4304-B0A7-CA6C15D25C3F}] DATAGRAM 1 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8FB8631-14EB-4BD0-9EBA-74664FE3AF1E}] SEQPACKET 2 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8FB8631-14EB-4BD0-9EBA-74664FE3AF1E}] DATAGRAM 2 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{FAFB5D6B-91EA-45A6-BD27-B94B9D224065}] SEQPACKET 6 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{FAFB5D6B-91EA-45A6-BD27-B94B9D224065}] DATAGRAM 6 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{34CB6AF1-6359-45A6-95DB-CB4F18658635}] SEQPACKET 7 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{34CB6AF1-6359-45A6-95DB-CB4F18658635}] DATAGRAM 7 : 2 : 2 : This report also contains technical information about the state of the application when it crashed.

所有回覆 (1)

knorretje
knorretje
more options

Your crashreport is:
https://crash-stats.mozilla.com/report/index/bp-c7a9bc32-3b52-43bb-9e9e-a88212111025
Based on the moduleslist (strange dll) and the related bug this looks like a malware crash.
You can also do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

  1. http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
  2. http://www.superantispyware.com/ - SuperAntispyware
  3. http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
  4. http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
  5. http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free


See also:
"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked