Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Tried completely removing Firefox 7.0.1 but it still crashes on startup. I have crash ID Crash ID: bp-937b23e8-b4c4-4ff6-a5fc-186ed2111101

  • 2 回覆
  • 10 有這個問題
  • 2 次檢視
  • 最近回覆由 Kelly

Kelly
Kelly
more options

My firefox will not start. I get a message it crashed and all I can do is submit info to Mozilla. restart or quit. I have uninstalled and deleted what profile I can find but to no avail. I just went through a Laptop refresh and what ever is causing the crash must have copied over because new laptop is doing same thing,

I have nothing to save so all I need to do is remove mozilla and all personal files so that I can start with a new reload of the software.

My reading leads me to believe I have some corrupted file somewhere that is causing the issue but I delted all my personal infomation I was aware of and it still crashes on startup.

No access to safe mode as it fails at startup also.

My firefox will not start. I get a message it crashed and all I can do is submit info to Mozilla. restart or quit. I have uninstalled and deleted what profile I can find but to no avail. I just went through a Laptop refresh and what ever is causing the crash must have copied over because new laptop is doing same thing, I have nothing to save so all I need to do is remove mozilla and all personal files so that I can start with a new reload of the software. My reading leads me to believe I have some corrupted file somewhere that is causing the issue but I delted all my personal infomation I was aware of and it still crashes on startup. No access to safe mode as it fails at startup also.

所有回覆 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See this bug report that is attached to the crash report.

  • bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
Kelly
Kelly 提出問題者
more options

Interesting. If I shutdown my Passlogic V-Go SSO program the browser will start and run.

We've made no changes that I know of to Pass-logic. If I start up the pass logic after browser is up it will crash the next time I try to change pages on the browser.

So my failure matches the noted software issues in the bug report.

Looking forward to the fix being