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Verizon thinks somthing such as a filter is interfering with reception on Verizon Hot Spot. I get the message that it has "time out." What could it be and how can I fix it?

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I will be using the web and then I am cut off. I get the message that that I have "time out." Verizon Hot Spot is still connected but I am unable to continue on the web.

I will be using the web and then I am cut off. I get the message that that I have "time out." Verizon Hot Spot is still connected but I am unable to continue on the web.

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Please upgrade your browser to Firefox 3.6.24 or 8