I have done extensive research on download problem when receiving error "C:\Documents and Settings\<username>\My Documents\Downloads\<filename>could not be saved, because you cannot change the contents of that folder. Change the folder properties and try again, or try saving in a different location." None of the common fixes have worked i.e. clearing download list, changing download directory, reset download folder, change permissions, disable AV etc. I have, however found a simple workaround that may help frustrated users not switch to a different browser, while also assisting some of you handy helpful developers isolate the problem. The problem only occurs in FF11.0 (not IE) and only (as far as i know) when downloading attachments of any file type from any source in gmail. I can right click and "save as..." when browsing just fine. After clicking download and choosing "save file" vs. "open with" the aforementioned error message displays, I click OK and the downloads box displays "failed" I then CLICK THE TINY REFRESH ICON IN THE DOWNLOADS BOX and voila! the file downloads every time. I would love for someone to find a permanent fix for this. The problem is on my wife's machine and she can handle the workaround but has to call me a few times a week to remind her how to do it. Hopefully this will provide an insight into the root of the issue. Thanks in advance for any help