搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How do I remove search.com--it took over my machine

  • 6 回覆
  • 2 有這個問題
  • 2 次檢視
  • 最近回覆由 mikethekey

more options

This site took over my firefox and it won't allow me to remove it.

This site took over my firefox and it won't allow me to remove it.

被選擇的解決方法

Ok, then we'll have to dig further:

Try the following:

Scan for Malware

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Then...

Reset Firefox

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

從原來的回覆中察看解決方案 👍 2

所有回覆 (6)

more options

If you try running https://addons.mozilla.org/en-US/firefox/addon/searchreset/ does that take care of the issue?

more options

It was not helpful. In about:config there are two line items that will not allow any changes to be made to them. They are:

"keyword.URL " that has a string value of "http://t1.search.com/search?q="

and "browser.search.default engine name" that has a string value of "search.com"

more options

選擇的解決方法

Ok, then we'll have to dig further:

Try the following:

Scan for Malware

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Then...

Reset Firefox

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Yes this was helpful--a full scan with my anti-virus "Avast" came up with no malware found. Same thing with the TDSSkiller utility. I proceeded to reset firefox, and that seems to have corrected the problem. Thanks for the info.

Mike

more options

Can you post the exact URL that you get when doing the search?

Did you search the about:config page for that domain?

If you do not keep changes after a restart then see:

more options

Thanks--- I already reset firefox and it solved the issue for me.

Mike