搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

firefox crashes in safe mode

  • 5 回覆
  • 4 有這個問題
  • 4 次檢視
  • 最近回覆由 Volleyjosh

more options

Firefox updated to a new version (firefox.exe is 16.0.2, but dated 11/12/2012, today is 11/29/2012) and now crashes in normal,safe and -profile mode. I have many crash dump ID's, i've put the most recent two into the Troubleshooting information.

Firefox updated to a new version (firefox.exe is 16.0.2, but dated 11/12/2012, today is 11/29/2012) and now crashes in normal,safe and -profile mode. I have many crash dump ID's, i've put the most recent two into the Troubleshooting information.

由 Volleyjosh 於 修改

被選擇的解決方法

Update Firefox to 17.0.1 (releasing later today) Update Firefox to the latest release

Then try to retest.

從原來的回覆中察看解決方案 👍 2

所有回覆 (5)

more options

選擇的解決方法

Update Firefox to 17.0.1 (releasing later today) Update Firefox to the latest release

Then try to retest.

more options

Disable hardware acceleration.... Intructions here: https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration

Bug info here: https://bugzilla.mozilla.org/show_bug.cgi?id=700840 <p> From that page: "The user disabled the Hardware Acceleration in Firefox and the issue seemed to be gone. His computer has Nvidia SLI technology (Q6600, Win 7 x64 and SLI of GTX460), surely the culprit..."

more options

That bug is totally different than the crash ID's the user gave. Disabling Hardware Acceleration may be useful, but that bug report is wrong.

more options

Ofcourse the crash ID is different What do you mean the bug report is wrong? Same crash reason, same operating system.

more options

Newest version fixed the issue. Thanks!