Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

FF won't open. Profile missing, but no profile.ini to delete

more options

Firefox (running on Mac OS X 10.8) got stuck in the middle of an update. When I force quit it and then tried to restart, I got the profile missing error. I followed some help threads that said to delete profile.ini but no such file existed anywhere on my computer (I've done multiple Finder searches). Help?

Firefox (running on Mac OS X 10.8) got stuck in the middle of an update. When I force quit it and then tried to restart, I got the profile missing error. I followed some help threads that said to delete profile.ini but no such file existed anywhere on my computer (I've done multiple Finder searches). Help?

所有回覆 (3)

more options

Try to remove the Firefox folder:

  • /Users/<user>/Library/Application Support/Firefox/

In Mac OS X v10.7 and later, the $HOME/Library folder is a hidden folder.

Open Finder and use one of these:

  • Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
  • Open the "Go" menu and hold down the Option key to make the Library appear
more options

There we go! Now, there is a folder on my desktop called "old firefox files". Is there a way to reimport my bookmarks and saved info from there?

more options

Nevermind, I got it. Thanks for your help.