Firefox is just opening a blank page. I cant type a URL, do a search or change options. Please help
I have just upgraded firefox to the latest version and having a problem where firefox is just opening a blank page. I cant search or type in URLs. I can go into Firefox settings but cant change the options. I cant get down to the bottom of this problem. It is affecting two people in the company so far on Windows 7 computers.
Any suggestions?
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It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
uninstall firefox do a search of "my computer" for firefox and mozilla
mozilla doesnt install anything u do not tell it to. if you are worried, find agent ransack. it will find any files based on your search. make sure your java and flash are updated properly.
honestly sounds like a browser hijacker or a malware to me, hijack this is also an amazing tool..if you run it, just look for shit you know is malware....coupons this...homepage being something you dont know......letumio024@gmail.com i can help you if u cant figure it out, but i need you to install teamviewer, please look into teamviewer before you contact me.
fyi, cor-el, i do all sorts of crap with my firefox, and 99% of anti virus programs, accept mozilla these days. if they dont, mozilla tells us. your old schooling new programs cor-el
cor-el, most of these issues, dont need your copy paste reply, they need interactive coding control. so please. stop confusing people with your copy paste replies
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
https://support.mozilla.org/kb/Server+not+found https://support.mozilla.org/kb/Firewalls
https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
this generic crap, or me? cisco certified and network admin actually replying to personal problems?? hmmmm....u saw the email to get in touch, i reply within 48 hours to all of them.
mozilla certified becuase mozilla is free
I am just scanning for Malware to see if there is anything.
I have disabled firewalls and Anitivirus just in case its this.
Thanks for replies so far and will keep you posted.
All Malware removed and there are no Firewalls enabled.
I still cant do anything.
First, turn your firewall back on. Go to Mozilla.org and get the full installer.