Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird stopped receiving email thru my verizon.net account on 19 June. I can still get my mail thru the verizon.net webpage. Why?

  • 1 baphendule
  • 2 zinale nkinga
  • 42 views
  • Igcine ukuphendulwa ngu goldensword

more options

It shows that I am connected to the incoming server but no mail comes through. I can still send emails successfully. It was working fine until 2 days ago. Verizon does not provide support for Thunderbird.

It shows that I am connected to the incoming server but no mail comes through. I can still send emails successfully. It was working fine until 2 days ago. Verizon does not provide support for Thunderbird.

Isisombululo esikhethiwe

The first thing to try is to compact your folders. This link explains how and why it is necessary:

https://support.mozilla.org/en-US/kb/compacting-folders

If that doesn't work, there are other things you can try. One step at a time.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

The first thing to try is to compact your folders. This link explains how and why it is necessary:

https://support.mozilla.org/en-US/kb/compacting-folders

If that doesn't work, there are other things you can try. One step at a time.