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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Emails are downloaded into wrong folders

  • 5 uphendule
  • 1 inale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu Andrew

Andrew
Andrew
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I view my folder pane unified, and have 10 accounts. As far as I've seen so far, - some incoming emails go into correct inbox, while others go into Drafts. - some trash is in Trash, but in Drafts as well. - emails backed up as I compose them normally go into Trash, but are now going into Drafts instead.

Where emails wrongly go into Drafts, they only go into 'collective' Drafts (not the relevant account folder under Drafts).

I don't know what I've changed in my settings that I shouldn't have done.

I'd be grateful for any help. Thank you!

I view my folder pane unified, and have 10 accounts. As far as I've seen so far, - some incoming emails go into correct inbox, while others go into Drafts. - some trash is in Trash, but in Drafts as well. - emails backed up as I compose them normally go into Trash, but are now going into Drafts instead. Where emails wrongly go into Drafts, they only go into 'collective' Drafts (not the relevant account folder under Drafts). I don't know what I've changed in my settings that I shouldn't have done. I'd be grateful for any help. Thank you!

All Replies (5)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Help menu > troubleshooting information

Click the show folder button for the profile folder. Close Thunderbird Open the mail folder in Windows Explorer and then the smart mailboxes folder and delete it's contents Restart Thunderbird and expect some delay as the deleted files are refreshed.

Andrew
Andrew Umnikazi wombuzo
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Thanks for your help. The Mail folder doesn't contain a Smart Mailboxes folder.

Zenos
Zenos
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Try the next folder up the tree: Mail. Right now you're showing us the contents of Local Folders.

Okulungisiwe ngu Zenos

Andrew
Andrew Umnikazi wombuzo
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Showed you contents of Local Folders in case relevant, as Mail folder only has Local Folders in it.

Andrew
Andrew Umnikazi wombuzo
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I'll link this to my other question in case related -

https://support.mozilla.org/en-US/questions/1026839

Okulungisiwe ngu Andrew