a powerpoint uploaded on OneDrive will not play in Firefox
I have uploaded a powerpoint on OneDrive that I want to share with others. When one clicks the link it brings up a message that says "this video can't be played in this browser. Try using a different browser or downloading the video and playing it in a video app" Yet the previous video did play. Same system to create the video, same computer, same type of video. It is NOT practical to tell me to go make adjustments on my computer, as those contacts that I am sending it to, will not go through all the trouble to do that, nor will they download it and use a video app.
I have tried both a powerpoint show as well as a windows media video.
I have tried to down load the firefox PowerPoint plug in.
I am not committed to using OneDrive if you can suggest another way to massively distribute a PowerPoint show of how to put it on a link on a website.
Thanks,
Rayda
All Replies (3)
The presentations I post on OneDrive seem to get dissected into components for playback. For example, this was a .PPTX file:
If you are converting to WMV first, then you will need Microsoft's "newer" Windows Media plugin for Firefox, which is not shipped with Windows by default. (I put "newer" in quotes because it actually is a few years old by now.) This article has the link, and also special configuration steps needed to work with plugin installers that target an old shared folder: Play Windows Media files in Firefox with the Windows Media plugin.
This does not help because I have the very same type of video posted a few months ago that plays fine. Plus as I stated, the people you send it to are NOT NOT going to go to Mozilla support and see why it don't play they are simply going to ignore the video and not watch it. Kills the reason to send it.
It is a marketing PowerPoint and is going out to people who don't have a solid relationship or reason to watch it.
It simply need to come up and play and not have a dozen excuses from FireFox why it don't play. Or several steps to go through to get it to play.
The original one still does play.
Yet this new one does not play
same computer same Powerpoint system same way it was recorded and saved Same way it was uploaded on OneDrive Same version it was saved as yet Firefox will not play it, it will not play on my computer and not on 3 other team members computer
Chrome will play it fine
So what did FireFox change so it is no longer compatible?
It should NOT need to be a fix that every person has to go fix something with their FireFox to get it to play. That is not going to happen.
Based on your working video, OneDrive is using the Flash plugin for playback, so your viewers shouldn't need the Windows Media Player plugin.
According to a support post by Microsoft back in May, "WMV should be playable in all platforms directly in the browser because we transcode it." (here)
I can't tell where the problem is. In Chrome, the page uses an HTML5 video tag instead of Flash. I don't know whether that is a Microsoft thing or a Google thing, but either way, I don't think it's in your control.
Maybe that points to the Flash plugin as having an issue, or an interface between Firefox and the Flash plugin. ??
(IE 8 also can't play the new video, for what that's worth.)
