Updating to TB 31.3.0 and lightning 3.3.1 but all calendar information is gone. How can I get it back?
When thunderbird updated automatically to 31.3.0 and lightning updated also automatically to 3.3.1 my calendar is completely blank. Everything is gone. How do I get it back? I've never had this before when updating automatically. And there is no recent back-up. Help!
Isisombululo esikhethiwe
As your immediate problem has been resolved, please mark this thread as 'Solved'. For any additional questions please raise a new thread. Thank you.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (6)
Can you post your Troubleshooting Information? Help (Alt-H) - Troubleshooting Information
And there is no recent back-up.
Why not? It's about time to create one.
I know about the back-up...now.
And you mean this information below??
Application Basics
Name: Thunderbird Version: 31.3.0 User Agent: Mozilla/5.0 (Windows NT 6.0; rv:31.0) Gecko/20100101 Thunderbird/31.3.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20141127140543 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (imap) IMAP.Leidenuniv.nl:993, SSL, passwordCleartext OUTGOING: mail.euronet.nl, plain, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (pop3) mail.euronet.nl:110, plain, passwordCleartext OUTGOING: SMTP.euronet.nl, plain, passwordCleartext, true
Crash Reports
Extensions CompactHeader, 2.0.7, true, {58D4392A-842E-11DE-B51A-C7B855D89593} Lightning, 3.3.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Test Pilot for Thunderbird, 1.3.9, true, tbtestpilot@labs.mozilla.com Lightning Calendar Tabs, 1.3, false, lightningcalendartabs@jlx.84
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 extensions.lastAppVersion: 31.3.0 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.blacklist.suggested-driver-version: 257.21 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: af6232d8-04ef-4102-b304-d7fe3878cbd network.cookie.prefsMigrated: true places.database.lastMaintenance: 1419004293 places.history.expiration.transient_current_max_pages: 53527 places.history.expiration.transient_optimal_database_size: 85642444 plugin.importedState: true plugin.state.java: 0 plugins.update.notifyUser: true
Graphics
Adapter Description: NVIDIA GeForce 9300M GS Vendor ID: 0x10de Device ID: 0x06e9 Adapter RAM: 256 Adapter Drivers: nvd3dum nvwgf2um Driver Version: 7.15.11.7624 Driver Date: 7-26-2008 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer. DirectWrite Enabled: false (7.0.6002.23200) ClearType Parameters: ClearType parameters not found WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer. GPU Accelerated Windows: 0. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.6 4.10.6
NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS Util 3.16.2.3 3.16.2.3
NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
Lightning 3.3.1 is the correct version for Thunderbird 31.3. And according to your Troubleshooting Information it is enabled. You do have an extension Lightning Calendar Tabs installed, which seems to be disabled. If you don't use it, I'd get rid of it. For the update from TB 31.2.0 to 31.3.0 the Lightning extension hasn't changed. I therefore doubt your problem has got anything to fo with the update (assuming you did update from TB 31.2.0.). What kind of calendar do you have - local or network? If network - is a a Google Calendar? If Goggle Calendar - how do you access it? Via Provider extension or CalDAV?
It is a local calendar, all the information is in lightning. I don't use google-caledar, maybe from now on....
After deleting the tabs and restarting several times, my calendar information reappeared magically. So I immediately made a back-up and now looking for a way to store my calendar in multiple places. Thank you for helping me.
Isisombululo Esikhethiwe
As your immediate problem has been resolved, please mark this thread as 'Solved'. For any additional questions please raise a new thread. Thank you.