Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't open Firefox and I can't uninstall it. What do I do?

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Chandan_Baba

oilhound
oilhound
more options

When I try to open Firefox I get this message: "couldn't load XPCOM." Also I am unable to uninstall Firefox - when I click uninstall nothing happens.

When I try to open Firefox I get this message: "couldn't load XPCOM." Also I am unable to uninstall Firefox - when I click uninstall nothing happens.

All Replies (1)

Chandan_Baba
Chandan_Baba
more options

The solution for this problem is stated here : 

https://support.mozilla.org/en-US/questions/1029239
One more here : http://appuals.com/best-fix-couldnt-load-xpcom/