We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox startsup in file:///C:/ProgramData/ToolGets/snp.sc

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Scribe

more options

Whenever I start firefox, it startups oddly and the following address shows in the address bar: file:///C:/ProgramData/ToolGets/snp.sc

I know it was a snapdo virus. However, I already uninstalled it from my PC, AND reset Firefox settings to default, but this problem still persists. What can I do to solve it? Thanks

Whenever I start firefox, it startups oddly and the following address shows in the address bar: file:///C:/ProgramData/ToolGets/snp.sc I know it was a snapdo virus. However, I already uninstalled it from my PC, AND reset Firefox settings to default, but this problem still persists. What can I do to solve it? Thanks

All Replies (1)

more options

Hi, sounds as if it's still lurking in there somewhere, so try working through Remove Snap.Do toolbar and search.snap.do (Uninstall Guide) by Malware Tips, and see if that will help eliminate it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.