Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why won't the compose window come up? (Write, Reply, Forward)

  • 4 uphendule
  • 7 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu bduprey

more options

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!

Isisombululo esikhethiwe

OK, I downloaded a fresh copy, and it looks as if I'm OK now -- at least, the Compose window comes up again.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

more options

Are you on version 38.2.0? If not, please update using Help | About and please tell us the results.

more options

bduprey said

Since I updated to v38, I can receive and delete mail, read mail after right-clicking on mailbox name to open in new window (used to just left-click mailbox), but not compose a message, reply, or forward. No error messages, but nothing at all happens when I click the Write, Reply, or Forward button. I'm on Win7HomePro. What's up? Thanks!
more options

Yes, I'm on v38.2.0. (BTW, Help-Release Notes and Help-About didn't display results -- but Help-Troubleshoot worked, fortunately!)

more options

Isisombululo Esikhethiwe

OK, I downloaded a fresh copy, and it looks as if I'm OK now -- at least, the Compose window comes up again.