Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 40.0.3 Crashes Constantly on Mac

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu FredMcD

more options

Since upgrading to 40.0.3 on MacBook running Mac OS X 10.10.5, Firefox constantly crashes as it sleeps. I go away from my computer for an hour or so and come back to Firefox's "Well this i embarrassing...Crash". Here is log:

9/5/15 10:00:59.424 AM WindowServer[152]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 0.250 second wait for reply from "Firefox" for synchronous notification type 100 (kCGSDisplayWillReconfigure) (CID 0x3d5b7, PID 25885) 9/5/15 10:01:09.000 AM kernel[0]: firefox (map: 0xffffff80310e85a0) triggered DYLD shared region unnest for map: 0xffffff80310e85a0, region 0x7fff8b800000->0x7fff8ba00000. While not abnormal for debuggers, this increases system memory footprint until the target exits. 9/5/15 10:01:09.741 AM firefox[28089]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.5 instead of 10.10.5. Use NSProcessInfo's operatingSystemVersion property to get correct system version number. Call location: 9/5/15 10:01:09.742 AM firefox[28089]: 0 CarbonCore 0x00007fff8a1cb2b7 ___Gestalt_SystemVersion_block_invoke + 113 9/5/15 10:01:09.742 AM firefox[28089]: 1 libdispatch.dylib 0x00007fff92ab3c13 _dispatch_client_callout + 8 9/5/15 10:01:09.742 AM firefox[28089]: 2 libdispatch.dylib 0x00007fff92ab3b26 dispatch_once_f + 117 9/5/15 10:01:09.742 AM firefox[28089]: 3 CarbonCore 0x00007fff8a154456 _Gestalt_SystemVersion + 987 9/5/15 10:01:09.742 AM firefox[28089]: 4 CarbonCore 0x00007fff8a1536e3 Gestalt + 144 9/5/15 10:01:09.742 AM firefox[28089]: 5 XUL 0x00000001032481e1 vpx_reset_mmx_state + 536508

Since upgrading to 40.0.3 on MacBook running Mac OS X 10.10.5, Firefox constantly crashes as it sleeps. I go away from my computer for an hour or so and come back to Firefox's "Well this i embarrassing...Crash". Here is log: 9/5/15 10:00:59.424 AM WindowServer[152]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 0.250 second wait for reply from "Firefox" for synchronous notification type 100 (kCGSDisplayWillReconfigure) (CID 0x3d5b7, PID 25885) 9/5/15 10:01:09.000 AM kernel[0]: firefox (map: 0xffffff80310e85a0) triggered DYLD shared region unnest for map: 0xffffff80310e85a0, region 0x7fff8b800000->0x7fff8ba00000. While not abnormal for debuggers, this increases system memory footprint until the target exits. 9/5/15 10:01:09.741 AM firefox[28089]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.5 instead of 10.10.5. Use NSProcessInfo's operatingSystemVersion property to get correct system version number. Call location: 9/5/15 10:01:09.742 AM firefox[28089]: 0 CarbonCore 0x00007fff8a1cb2b7 ___Gestalt_SystemVersion_block_invoke + 113 9/5/15 10:01:09.742 AM firefox[28089]: 1 libdispatch.dylib 0x00007fff92ab3c13 _dispatch_client_callout + 8 9/5/15 10:01:09.742 AM firefox[28089]: 2 libdispatch.dylib 0x00007fff92ab3b26 dispatch_once_f + 117 9/5/15 10:01:09.742 AM firefox[28089]: 3 CarbonCore 0x00007fff8a154456 _Gestalt_SystemVersion + 987 9/5/15 10:01:09.742 AM firefox[28089]: 4 CarbonCore 0x00007fff8a1536e3 Gestalt + 144 9/5/15 10:01:09.742 AM firefox[28089]: 5 XUL 0x00000001032481e1 vpx_reset_mmx_state + 536508

All Replies (3)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

If you can't get Firefox to open, you will have to do this the hard way. https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted

Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted

Copy the last 5-7 Recent File Names in the folder. Post the information in the reply box below.

more options

As luck would have it after my post FF has not crashed. Maybe one of the extensions auto-updated and fixed the problem. Thanks.

more options

Good to hear. But please post the last 7-10 reports just in case.