Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox Sync synchronizes Windows 10 but not on dual boot Linux Mint 17.3?

  • 5 uphendule
  • 4 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu jossiloumar

more options

Hey there,

I use Firefox Sync to sync almost everything from my PC/Laptop with Windows 10 to my Android phone - without problems. Since I use Sync with email & password, I think I already use the newer version of Sync.

A few days ago I installed Linux Mint 17.3 Cinnamon 64-bit alongside Windows 10 on the same PC/Laptop. To have access my Firefox data in Linux Mint, I logged in to Firefox Sync with my email and password - same as I use on Windows 10 and my Android phone.

Here the thing: Firefox Sync on Linux Mint is set up, but it's not synchronizing anything... Even if I click the sync button next to my name in the dropdown menu.

Any suggestions?

Thanks in advance!

Hey there, I use Firefox Sync to sync almost everything from my PC/Laptop with Windows 10 to my Android phone - without problems. Since I use Sync with email & password, I think I already use the newer version of Sync. A few days ago I installed Linux Mint 17.3 Cinnamon 64-bit alongside Windows 10 on the same PC/Laptop. To have access my Firefox data in Linux Mint, I logged in to Firefox Sync with my email and password - same as I use on Windows 10 and my Android phone. Here the thing: Firefox Sync on Linux Mint is set up, but it's not synchronizing anything... Even if I click the sync button next to my name in the dropdown menu. Any suggestions? Thanks in advance!

Okulungisiwe ngu jossiloumar

Isisombululo esikhethiwe

thanks, then it's likely that you are experiencing a bug with the unitymedia ds-light network: https://bugzilla.mozilla.org/show_bug.cgi?id=1118958 - for a workaround see comment #19 there.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (5)

more options

hi, which isp are you using?

more options

Hi philipp, I'm on cable ISP called Unitymedia (in Germany ;) )

more options

How long did you let the initial Sync run on that new installation? Maybe it needs more time.

Also, you can check about:sync-log (typed in the URL bar) to see if there are any sync error reports saved.

If so copy & paste the report to - http://pastebin.mozilla.org/ - and post the resulting URL to this forum. Make sure you select "a month" for retention of that "paste", as "a day" usually isn't long enough especially leading into a weekend.

more options

Isisombululo Esikhethiwe

thanks, then it's likely that you are experiencing a bug with the unitymedia ds-light network: https://bugzilla.mozilla.org/show_bug.cgi?id=1118958 - for a workaround see comment #19 there.

more options
the-edmeister said
How long did you let the initial Sync run on that new installation? Maybe it needs more time. Also, you can check about:sync-log (typed in the URL bar) to see if there are any sync error reports saved.

Hi the-edmeister, thanks for your answer. Of course I gave Sync enough time to do the initial sync. I think 5 days (more or less without turning my Laptop off) should be more than enough ;)

I looked at about:sync-log (which I didn't know before your post) and there are several error logs since... 5 days :P I won't post a log now, because philipp gave a great hint...


philipp said
for a workaround see comment #19 there

Since I don't know what to replace e.g. "what:ever/128" to, I read some comments below on that page and [comment 27] said to set "sysctl -w net.ipv4.tcp_mtu_probing=1" [in terminal], which worked flawlessly and after a Firefox restart, Sync started immediately. Even if I don't really know what that setting does... xD

Now I have all my bookmarks, passwords etc. synchronized.

Thanks to both of you!


If anyone wants me to provide a sync error log, when net.ipv4.tcp_mtu_probing was set to 0, I will post it to try to help fixing that bug(? If it can be fixed).