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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Attachments disappear when email becomes part of an email chain

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  • Igcine ukuphendulwa ngu Matt

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When I get an email with an attachment I open it. Then respond to it as do others and it becomes part of an email chain. Can't go back and retrieve attachment from original email.

When I get an email with an attachment I open it. Then respond to it as do others and it becomes part of an email chain. Can't go back and retrieve attachment from original email.

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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

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Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?