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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Disable incorrect "you may need to install Media Feature Pack" pop-up

  • 2 uphendule
  • 2 zinale nkinga
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  • Igcine ukuphendulwa ngu rptb1

rptb1
rptb1
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Whenever I play videos from BBC iPlayer, Mozilla pops up a prompt saying "To improve video quality, you may need to install Microsoft's Media Feature Pack." I have to press a button to remove this message from the full-screen video display.

It is already installed.

How do I permanently disable this pop-up?

I suspect this may be a bug because I am running a "N" or "KN" version of Windows 10.

Whenever I play videos from BBC iPlayer, Mozilla pops up a prompt saying "To improve video quality, you may need to install Microsoft's Media Feature Pack." I have to press a button to remove this message from the full-screen video display. It is already installed. How do I permanently disable this pop-up? I suspect this may be a bug because I am running a "N" or "KN" version of Windows 10.

Isisombululo esikhethiwe

hi, please note that after each major windows milestone (like the creator's update) you'll have to re-download the media feature pack for the new version: https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-version-1703-april-2017

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 4

All Replies (2)

philipp
philipp
  • Moderator
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Isisombululo Esikhethiwe

hi, please note that after each major windows milestone (like the creator's update) you'll have to re-download the media feature pack for the new version: https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-version-1703-april-2017

rptb1
rptb1 Umnikazi wombuzo
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philipp said

hi, please note that after each major windows milestone (like the creator's update) you'll have to re-download the media feature pack for the new version: https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-version-1703-april-2017

Thank you, that fixed it. I'll have to watch for these updates in future.