Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Sync setup - Says cookies are disabled when they are not

  • 5 uphendule
  • 5 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu FredMcD

more options

Hello,

I was about to switch to new Firefox from Chrome, but I am unable to create an account or login to Firefox sync due to error that says that "Cookies and local storage are required"

I am pretty computer-savvy and enabling cookies is very simple for me, however, no matter what I do (set cookies enabled, third party cookies enabled, third party cookies kept until they expire, add site to whitelist, etc. Even tried running Firefox as an administrator) the message still appears:

Cookies and local storage are required

Cookies are still disabled


So this must be some kind of a bug on your side.

Hello, I was about to switch to new Firefox from Chrome, but I am unable to create an account or login to Firefox sync due to error that says that "Cookies and local storage are required" I am pretty computer-savvy and enabling cookies is very simple for me, however, no matter what I do (set cookies enabled, third party cookies enabled, third party cookies kept until they expire, add site to whitelist, etc. Even tried running Firefox as an administrator) the message still appears: Cookies and local storage are required Cookies are still disabled So this must be some kind of a bug on your side.

Okulungisiwe ngu unknownG

Isisombululo esikhethiwe

Solved the problem by fully uninstalling Firefox and doing a fresh install with all settings reset to default. I guess the problem was somewhere in the upgrade process. All good now.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (5)

more options

I also tried clearing cookies, cache and all data. Didn't help.

Here's the screens

more options
more options

FredMcD said

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them

Which part of my post(s) you didn't understand? Tried all of that, it's not rocket science. I even posted screenshots.

I have done what could be done on my side (Google search), found the link you posted and a few others, tried it all and it didn't help. Here's another screen.

Okulungisiwe ngu unknownG

more options

Isisombululo Esikhethiwe

Solved the problem by fully uninstalling Firefox and doing a fresh install with all settings reset to default. I guess the problem was somewhere in the upgrade process. All good now.

more options

That was very good work. Well done.