Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How can I read & delete messages while travelling and not have to repeat same when I return home?

  • 1 baphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu JAz9

smasters
smasters
more options

I log into my road runner email account when I'm away and delete 100's of messages. When I return home, all the messages show up in my Inbox, as if I never read and deleted most of them. What can I do so that deleted messages do not show up on y home Inbox?

I log into my road runner email account when I'm away and delete 100's of messages. When I return home, all the messages show up in my Inbox, as if I never read and deleted most of them. What can I do so that deleted messages do not show up on y home Inbox?

All Replies (1)

JAz9
JAz9
more options

@smasters - based on your description I'm going to assume that you set up your email account in thunderbird as a POP3 account.

POP3 simply donwnloads a copy to your thunderbird machine and (by default) leaves the original on the [road runner] server. Once TBird downloads these messages, there's no correlation to the server.

I suggest you re-add this account to thunderbird as IMAP (Road runner should be able to provide needed settings). An IMAP account will stay in sync between thunderbird and the server so when you delete from one (either one) the deletion will sync to the other. This will also be true of read/unread status and moving/storing in folders.

Following through, you could do the same for your phone/tablet or any other devices you read email on and they will stay in sync as well.

hth.