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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

thuderbird 52.9.1 (32-bit) email message hangs when: 1)forward message, 2) click on Insert menu (repeatable). Recommendations?

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  • Igcine ukuphendulwa ngu Mitch R

Mitch R
Mitch R
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Dear Nice Volunteer:

thuderbird 52.9.1 (32-bit) email message hangs when: 1)forward message, 2) click on Insert menu (repeatable). Recommendations? NOTE: Thunderbird app doesn't hang, ONLY the email message hangs, meaning it is orphaned.

Dear Nice Volunteer: thuderbird 52.9.1 (32-bit) email message hangs when: 1)forward message, 2) click on Insert menu (repeatable). Recommendations? NOTE: Thunderbird app doesn't hang, ONLY the email message hangs, meaning it is orphaned.

Isisombululo esikhethiwe

Did you test https://support.mozilla.org/en-US/kb/safe-mode-thunderbird ?

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All Replies (3)

Wayne Mery
Wayne Mery
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Isisombululo Esikhethiwe

Did you test https://support.mozilla.org/en-US/kb/safe-mode-thunderbird ?

Mitch R
Mitch R Umnikazi wombuzo
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Thank you for the suggestion. I forgot about that obvious first troubleshooting step.

In Safe mode, the problem did not occur. HOWEVER, after returning to Normal mode, the problem ALSO did not recur. If the problem returns, I'm set to troublshoot

Mitch R
Mitch R Umnikazi wombuzo
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UPDATE. Problem still occurs, even in Safe-Mode. I really would like to see it fixed. I frequently clean-up email before forwarding.