Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 Connection refused. 173.244.200.33 is blacklisted in Spamhaus RBL List.

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Matt

Lapun
Lapun
more options

I have used Thunderbird for many years without a problem. Two weeks ago I went onto NBN with Telstra but retained my e-mail address with AMNET. Some account adjustments were needed to allow this to happen but I can now send and receive e-mail through AMNET. Each evening I put my laptop into sleep mode and re-open in the morning. For the past 10 days I have been able to receive e-mails but unable to send. However, if I re-boot my laptop it all works again and I can send and receive e-mails.

When trying to send e-mails prior to rebooting, the following error message appears:

An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 Connection refused. 173.244.200.33 is blacklisted in Spamhaus RBL List. See http://www.spamhaus.org/query/bl?ip=173.244.200.33.

Does anyone know how to fix?

I have used Thunderbird for many years without a problem. Two weeks ago I went onto NBN with Telstra but retained my e-mail address with AMNET. Some account adjustments were needed to allow this to happen but I can now send and receive e-mail through AMNET. Each evening I put my laptop into sleep mode and re-open in the morning. For the past 10 days I have been able to receive e-mails but unable to send. However, if I re-boot my laptop it all works again and I can send and receive e-mails. When trying to send e-mails prior to rebooting, the following error message appears: An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 Connection refused. 173.244.200.33 is blacklisted in Spamhaus RBL List. See http://www.spamhaus.org/query/bl?ip=173.244.200.33. Does anyone know how to fix?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

your IP address has been blacklisted for sending spam. It might be that you have sent none but the last person to have it sent lots.

The real issue is is it your providers mail server that is refusing mail (you will need to ring and try and locate a human at telstra that actually knows what they are talking about. That is not level one support. Good luck with that)

Or is the error coming from the server the mail is being delivered to, in which case Telstra has a problem. Nothing new there either.

I strongly suggest you ring Telstra, even if my own experiences have all been bad it is not something you can fix yourself..