How do I get rid of an Invisible pop up box - sounds crazy ..., only shows outline, blocks my typing - pop up blocker doesn't get rid of it
The OUTLINES of a pop up box, that's empty, shows up every time time I change pages. I can move it out of the way, but it continues to pop back up as soon as I try to type in another area of a web page, or open a new tab, or change websites.
All Replies (2)
Hello Rowenaz, Can I suggest the Malwarebytes Extension: Malwarebytes Browser Extension
Hi Rowenaz, that is very mysterious and annoying.
If you haven't already, could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.
If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
- (menu bar) Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Any improvement?