Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Strange Symbols on "double-space"

  • 2 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu sfhowes

wgspurrell
wgspurrell
more options

I am experiencing that, whenever I input a double-space between sentences in my e-mails, the recipient is instead, seeing THIS: �

I also notice that the mail client seems to convert their incoming responses to me, such that I get the same symbols then displayed wherever THEY TOO have used double-spacing as well!

Example of displayed text from recent eMail exchange:

Haven’t heard yet from vendor will check. Not sure about your keyboard but a lot of little symbols rather than letters?

IN REPLY TO:

From: Grant Spurrell Sent: Friday, December 18, 2020 5:58 PM To: Susan <Susan.xxxxxxxxx> Subject: [External] Re: contents claim


I guess I write so much, it gets lost!� LOL.� My fault.� That's what I thought I said earlier with the below.� I'll never "learn".� LOL.

Perplexing!! *(and annoying) - anyone else / any solution? HELP!! THANKS! -Grant

I am experiencing that, whenever I input a double-space between sentences in my e-mails, the recipient is instead, seeing THIS: � I also notice that the mail client seems to convert their incoming responses to me, such that I get the same symbols then displayed wherever THEY TOO have used double-spacing as well! Example of displayed text from recent eMail exchange: ----- Haven’t heard yet from vendor will check. Not sure about your keyboard but a lot of little symbols rather than letters? IN REPLY TO: From: Grant Spurrell Sent: Friday, December 18, 2020 5:58 PM To: Susan <Susan.xxxxxxxxx> Subject: [External] Re: contents claim I guess I write so much, it gets lost!� LOL.� My fault.� That's what I thought I said earlier with the below.� I'll never "learn".� LOL. ----- Perplexing!! *(and annoying) - anyone else / any solution? HELP!! THANKS! -Grant

All Replies (2)

wgspurrell
wgspurrell Umnikazi wombuzo
more options

Following instructions from previous solution(s) don't seem to help - as the previous versions instructed "Set to force Mime_Encoding = True" no longer seems to exist in the latest version of Moz. Tried to set all (even advanced) options to force all formatting to: "Western ISO-8859-1" but to no avail. You can see that even the recipients reply, upon my forwarding (re-Test below) converts even their input double-spaces as well! - HELP!!

TIA! -Grant

Re-Test.� Double.� Double. / Single. Single.

Forwarded Message --------

Subject: RE: Re: contents claim Date: Mon, 21 Dec 2020 13:44:59 +0000

From: Susan <Susan@xxxx>

To: Grant Spurrell

Haven�t heard yet from vendor will check.� Not sure about your keyboard but a lot of little symbols rather than letters?��

sfhowes
sfhowes
  • Top 25 Contributor
more options

See https://support.mozilla.org/en-US/questions/1260169

The mail.strictly_mime preference is still present in TB 78. Set the default encoding to Unicode UTF-8 for outgoing mail.