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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot open after the lastest update

  • 2 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu submarina

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I updated my Mozilla today and, after I closed it the last time, it just won't let me reopen. It shows a warning window saying: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

I even shutted down and restarted my laptop, but it keeps giving me this same message when I try to open Mozilla. I unistalled, reinstalled... still the same warning.

Tried both close and cancel buttons, none worked to change a thing, nothing happens.

I updated my Mozilla today and, after I closed it the last time, it just won't let me reopen. It shows a warning window saying: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." I even shutted down and restarted my laptop, but it keeps giving me this same message when I try to open Mozilla. I unistalled, reinstalled... still the same warning. Tried both close and cancel buttons, none worked to change a thing, nothing happens.
Ama-screenshot ananyekiwe

Okulungisiwe ngu submarina

All Replies (2)

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Isisombululo Esikhethiwe

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Thanks! I tried all of them, but it did no work until the last one (the part of deleting the parent.lock was impossible 'cause it kept saying I had the Firefox running and the doc was in use).

The Restore data from a locked profile" option worked after I deleted all the profiles and created a new one. Thanks again!!