Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Duplicate unwanted System Folders

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Toad-Hall

more options

I have TB with a single POP account in Unified View but under the system folders Inbox and Sent each has two sub-folders named Inbox- Local Folders and Sent- Local Folders. One of each is empty. I have asked before how to get rid of them since you cannot delete them. I am still awaiting a reply. My e-mail may have been hijacked. Please e-mail me on [email removed from public] if possible. Thanks.

I have TB with a single POP account in Unified View but under the system folders Inbox and Sent each has two sub-folders named Inbox- Local Folders and Sent- Local Folders. One of each is empty. I have asked before how to get rid of them since you cannot delete them. I am still awaiting a reply. My e-mail may have been hijacked. Please e-mail me on [email removed from public] if possible. Thanks.

Okulungisiwe ngu James

All Replies (1)

more options

I have asked before - it was yesterday at 2/22/22, I am still awaiting a reply - but you had already started to get help within 5 hours of posting your question. Please understand that you are communicating with people from all over the world and they may not share the same timezone. I usually manage to offer some time to help in the afternoons and I live in the UK. You may also have to wait a few days for someone to have spare time or knowledge of your issue.

This is the original question - please keep all correspondence in that one question. https://support.mozilla.org/en-US/questions/1368786

Responding to dulplicate questions is wasting time. I need to post info because if another person starts to offer help then they get redirected rather than waste time starting all over again. Just because I'm doing this in an unpaid voluntary capacity, it does not mean my time is not valuable.