Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Widevine plugin not installing

  • 1 baphendule
  • 3 zinale nkinga
  • 1112 views
  • Igcine ukuphendulwa ngu cor-el

nele.focke
nele.focke
more options

I've been trying to get a video to play for over a day now, drm-controlled content is checked but firefox won't install the widevine plugin, it just keeps saying that it will install shortly. I even deleted the cache in hopes to fix the problem, but it did nothing. What can I do to fix this? Also, and I don't know if this is a related problem, some websites just don't show up. It will say they are loaded but all I get is a blank screen (dailymotion and instagram so far).

I've been trying to get a video to play for over a day now, drm-controlled content is checked but firefox won't install the widevine plugin, it just keeps saying that it will install shortly. I even deleted the cache in hopes to fix the problem, but it did nothing. What can I do to fix this? Also, and I don't know if this is a related problem, some websites just don't show up. It will say they are loaded but all I get is a blank screen (dailymotion and instagram so far).
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Make sure you have the latest Widevine version.

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

Make sure you have the latest Widevine version.

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.