Thunderbird can't finish update.
when I try to start Thunderbird, I get a window that says "Your computer must be restarted to complete a previous upgrade Thunderbird. Do you want to reboot now?. I've rebooted several times now, scanned with PC Matic, rebooted again, tried to uninstall in Control Panel, and get the same window. How do I fix this?
Isisombululo esikhethiwe
See this 2010 Firefox support topic. Nothing has changed really. https://support.mozilla.org/en-US/questions/757325#answer-110429
In this instance it may be your usage of disk encryption plays a part. These errors are about the operating system trying to replace and operating system DLL and failing.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (4)
Have you tried rebooting in safe mode? If that reboot doesn't get by the error, you could try uninstalling from there and reupgrading on reboot.
In following the resetting startup to safe mode, I was warned I'd need a bitlocker recovery key and I don't know what that is, so I didn't try it.
I found my bitlocker recovery key and restarted in safe mode. It didn't work nor could I remove the program. Any other suggestions?
Isisombululo Esikhethiwe
See this 2010 Firefox support topic. Nothing has changed really. https://support.mozilla.org/en-US/questions/757325#answer-110429
In this instance it may be your usage of disk encryption plays a part. These errors are about the operating system trying to replace and operating system DLL and failing.