Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My custom Persona won't stay in place

  • 2 uphendule
  • 46 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu seigyoku53227

AnonymousUser
AnonymousUser
more options

Hi! I installed my custom persona and it worked very well until I downloaded the last version of FF. I can chose any existing persona but I cannot put my own. While following the steps (check the "show custom persona" in the menu and then select 'edit' in 'Custom persona') the persona would disappear as soon as the page closed or even by itself after some seconds. I uninstalled the persona software and installed it again but it's still the same. (The header and footer I made have the good sizes and extensions.)

This happened

Every time Firefox opened

Hi! I installed my custom persona and it worked very well until I downloaded the last version of FF. I can chose any existing persona but I cannot put my own. While following the steps (check the "show custom persona" in the menu and then select 'edit' in 'Custom persona') the persona would disappear as soon as the page closed or even by itself after some seconds. I uninstalled the persona software and installed it again but it's still the same. (The header and footer I made have the good sizes and extensions.) == This happened == Every time Firefox opened

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Maybe http://kb.mozillazine.org/Preferences_not_saved

seigyoku53227
seigyoku53227
more options

I figured out how to fix it! YAAAAAAAAAY!!!!!!!

1. go to start>all programs>Accessories>Run

2. type in %APPDATA% in the run box.

3. a windows folder will open up. go to mozilla>firefox>profiles> there should be something with a lot of numbers and letters with .default at the end.

4. close firefox.


5. delete (or rename) the files "xpti.dat" "compreg.dat" "extensions.ini" "extensions.cache", "extensions.rdf" and "pluginreg.dat" from your original Firefox profile folder. 

  * delete (or rename) the files "mimeTypes.rdf", cookies.txt and/or "cookies.sqlite", hostperm.1 and/or "permissions.sqlite", and "localstore.rdf" from your original Firefox profile folder. 
  * Delete (or rename) the files "prefs.js" and (if present) "user.js" from your original Firefox profile folder.
  * Remove the "extensions" folder and the "chrome" folder (if present) from your original Firefox profile folder.

6. everything will go back to default. you'll have to log in again to all the sites that remembered your password.

7. go to mozilla.com and reinstall the persona plus thing.

8. click on the fox in the bottom left corner, click preferences, check the box that says show custom personas in menu, click ok, click on the fox head again, go to custom edit, load the images, click ok,

AND NOW YOU CAN USE YOUR CUSTOM PERSONAS!!!!! YAAAAAAY!!!!!

I hope this works for you guys, it worked for me.