the adobe flash player shows in the plugins manager that it is installed but when i look in the program files for firefox ther is no adobe flash files
even tho the flash player says its installed it still wont work i have tried uninstalling the programs and removing all registry values for them (not all at once) i have tried every troubleshooting tip for both programs to resolve this issue
the flash player works fine on other browsers but not firefox
All Replies (5)
Firefox 3.6 and later versions don't need the plugins to be in the \plugins\ folder in Firefox program files.
Okulungisiwe
ok thats good to know but the adobe flash player still isnt working
You can find the Flash plugin files here: C:\Windows\System32\Macromed\Flash\
See http://kb2.adobe.com/cps/191/tn_19166.html Troubleshoot Flash Player installation | Windows
i looked in the C:/windows/system32/ but there wasn't a "macromed" file so im assuming that the problem resides in the adobe download/installer if i find i fix ill post it here
See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
You can see the installed plugins on the about:plugins page.
If you set the pref plugin.expose_full_path to true on the about:config page then you see the full path of plugins on the about:plugins page.
It is best not to leave that pref set to true as it exposes that full path to web servers, so reset that pref to false after you are done with the about:plugins page.
You can open about:plugins and about:config via the location bar, like you open a website (about: is a special protocol to access some build-in pages).
If you get a warning when opening the about:config page then you can confirm that you want to continue.
You can also try to delete the file pluginreg.dat and let Firefox rebuild a new version.
See http://kb.mozillazine.org/Issues_related_to_plugins