The physical "remember password" button is not working, although the other two buttons are working.
When the prompt after entering a password drops down ("Do you want Firefox to remember the password for ______ on ______.com"), the three buttons pop up (Remember, Never for This Site, and Not Now). The remember button is not working at all, like I click it and it does not go away, it just depresses and stays there. The other two buttons, however, are still working.
All Replies (4)
This can be a problem with the files that Firefox uses to store the passwords.
See:
- http://kb.mozillazine.org/Password_Manager (Troubleshooting)
which files? also, how do i fix it then?
If you see saved names and passwords in the Password Manager (Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords") then you can use the Password Exporter extension to create a backup of the passwords.
- Password Exporter: https://addons.mozilla.org/firefox/addon/2848
Check that the exported (xml) file has all the names and passwords.
Rename key3.db to key3.db.old and rename signons.sqlite to signons.sqlite.old and remove all other signons# files (signons2.txt, signons3.txt if they exist) in the Firefox Profile Folder to make Firefox create fresh files.
Help > Troubleshooting Information > Profile Directory: Open Containing Folder
i don't see any saved passwords. i'm trying to move my signons file from 1 hard drive (with files from before new OS install) to the current profile